Stayed for 5 nights at this property. The staff were all very friendly and helpful, especially the Bell Captain. Rooms have been recently renovated, and everything is new and clean. We booked through the Internet and got a really good rate on the room, though breakfast was not included. There are lots of restaurants nearby in the basements of malls where breakfast is cheap and lots of variety to choose from, so this is not a problem. We really liked how you can control the air conditioning in the room as many hotels do not have thermostat controls. The room is not large, but not tiny either be ause I've stayed in much smaller rooms in Singapore. Room is well designed with everything that you need and no space is wasted. The beds were very comfortable and the linens of good quality. This hotel is only a two minute walk to Orchard Rd. And the Doby Ghaut MRT station ( main interchange where 3 MRT lines meet), however, the side street that it is on has no through traffic and is very quiet at night. Very few families stay here because there is mo pool, and no gym, so it's great for older couples like us who just want quiet, clean, comfortable accomodation close to the heart of the action, for a great price!
very friendly and helpful staff - probably the best people i met in singapore. nice breakfast. great room facilities. very comfortable bed. high-speed free wifi. also this hotel is close to dhoby ghaut subway station - one minute walk i reckon. oh i don't even know what i don't like about this hotel. surely will stay there again next time i go to singapore.
The staff at this hotel make you feel at home with their warm greetings each time they see you! I love the added touch of the housekeeping staff wishing all guests a Happy Chinese Lunar New Year with a couple of oranges and an ang pow! Nice! I also love the location of the hotel. The MRT is a 5 minute walk and shopping and food at Plaza Singapura Shopping Centre is a 10-minute walk from the hotel! I would definitely stay at this hotel again!
The hotel was really great. But what made it even greater was the hotel staff, from the moment we walked in until we left late in the evening they were very helpful, always smilling. The rooms are very comfortable, clean and modern. The location is unbeatable, few meter away from an intersection metro station and right next to Orchard road. I strongly recomend the hotel!
Location, free Wifi
the room is very clean, the staff are very helpful and friendly. the hotel is only 3 minutes away from the dhoby ghaut mrt interchange, very close to park mall. a very good place for rest as it is very quite in the evening.
great location,highly recommend
convenient to orchid road and riverside
great location, cross street is plaza singapura,bus and mrt is only minutes by walking. staffs are very helpful, room is very clean and quite,good size, has everything you need. highly recommend for a short stay in singapore.
3C - clean, cozy, comfortable
A clean new hotel, cozy, and comfortable place to stay with as the hotel itself located on a central of singapore (orchard) but faraway from noise. Wifi is free, its a fun thing. The coffee shop reminded of a hotel that I stayed in Phuket, a comfort and enjoyable place to stay with.
very nice room, very friendly stuff, perfect location, will stay here next time with pleasure
great location for going evrywhere
near MRT station
Sightseeing/Attractions Tip : just walk about 5 minutes and you will find Dhoby Ghout station, from there you can go everywhere.... because this station have 3 different way MRT.
Lovely hotel, it is very clean
Good business hotel
It was good, I was tired and had to work so as the room is comfortable and the internet access is good it was a good short stay
Travel tip : Good for a short business stay and very close to MRT
Location, Wifi Internet is inclusive, rooms, staff
innotel's location is very convenient for the business traveller because it is a few steps away from the bus stops and the dhoby gaut mrt station that services three lines! wifi internet is provided and the beds are very comfortable. the staff are very kind and accommodating, and are quick too!
Shopping Tip : don't forget your tax refund (with at least a purchase of clothing/appliance/electronics/toys of worth SG100 on a single receipt)
It's a hotel quality higher than my expectation, service is good, place is clean and convenient
I have been staying there from 9-13 Jan 2012, the place is cleaner than what i expected, magnificent with free high speed WIFI, very good, service is good too!!
a very good location imo. easy to travel around using train station or bus. you can always ask the friendly staff how to travel to a specific location. the room service was excellent and we enjoy our stay at innotel
Well kept room, personal service by staff, covenient location and reasonable rate.
I stayed three nights and was happy about everything
My wife and I stayed here for 2 weeks in January 2011. At that time, the place was quite new so the taxi driver had a hard time looking for it. By now, I expect that will no longer be the case. First impression is very reassuring, the hotel is spotlessly clean with cutting edge design. It actually borders on "Ikea-ish" but for me, I kinda liked it :)
- Front office has superb staff. Check in and out was fast, even by Singapore standards.
- Requests for directions and assistance was fast and efficient.
- If you get past the Austin Powers theme, the rooms are very comfortable and well-designed, despite being quite small.
- Complaint about a burnt smell in our first room was dealt with promptly by an apology and an upgrade to an even larger room!
- Excellent location! Around the corner is a taxi-stand, a bus stop and it is a 2 minute walk to Dhoby Ghaut subway station, which connects to anywhere in Singapore. There is a small Hainanese chicken restaurant in the station just across the escalator...excellent chicken for 2.50SGD!
- Very quiet at night, too quiet even. I don't mind noise, but I know some travelers do.
- uhhm...none actually ;)
- If you go to the Mustafa electronics store at night, it will be impossible to grab a taxi going home. Arguments with other people waiting will be entirely possible. Cross Farrer Park in front, there's a subway station at the other end. You'll save yourselves the stress.
- There are 2 famous Hainanese chicken restaurants in Singapore. WEE NAM KEE has better chicken. BOON TONG KEE has better cereal prawns.
I would definitely stay at Hotel Innotel again. Definitely a great value in expensive Singapore!
The rooms are very clean and space is adequate.
The rooms were clean. Staff were very accommodating, courteous and kind. I'll stay again in Innotel on my next trips to singapore. It was a very pleasant experience. Highly recommended!
Shopping Tip : 2 blocks to orchard road, to various shopping centers.
the staffs are friendly and helpful - the hotel is away from hectic area yet near to orchard road (5 mins walking) - near to mrt station dhauby ghaut - good location
small hotel with 5 stars hotel service. Room was small but smart decoration, bed was comformtable, modern look, 5 stars hotel service. Nearby MRT, convenient for getting around. Plus point for free wifi service. TV channel need to improve.
Lovely hotel with clean room and good location amd with free wifi. Will definately go back again. Staff are great and special appreciation to Joe Kok who has provided us tremedous service during our stay, thanks for the directions and thanks for arranging extended check out time for us.