I haven't stayed at Innotel, sadly, but my son has, having travelled from his home in Manila, prior to surgery in Singapore. Whilst he tells me that it is a lovely, peaceful and spotlessly clean hotel, the reason I am writing this review is to praise the wonderful service I experienced when I emailed the hotel from the UK to ask if they could place some chocolates in my son's room. This they did, two boxes with a message on a card from our family - but when I tried to pay they told me the chocolates would be complimentary. This kind and generous gesture means so much to us being so far away and I thank everyone at Innotel for making this small but important thing possible.
We really enjoyed our stay at Innotel. Our room was upgraded to a suite upon check in the moment the staff saw my 4 children!! wt no exta charges.The room was lovely & spacious, the staff are very courteous.Location was an extra bonus..very near to Orchard Rd!!Defntly will recommend to frens & families;-)
Shopping Tip : close to shopping centre
Very friendly and helpful staff and lovely clean comfortable room. Great location.. We were very happy with our upgrade to the executive room! Would definitely stay here again.. Highly recommended!
The staff was really friendly and helpful.
Great location and beautiful rooms
Thank you for making our stay in singapore a pleasant one You have a very friendly and helpful staff , and very honest too, we left some money in our room, and it was returned to us promptly The location of the hotel is very accessible too by the way, I love the food in your restaurant Hope to see you again soon Keep it up guys
New hotel with good Location and services
The Innotel confirmed our first impression on this second visit. The staff is very friendly and helpful. The room was clean and comfortable as promised. Very good value for money, also due to the convenient location.
Nice , Clean & Friendly Hotel
Nice Hotel in Good Location.
The cleanliness....and the location... The bed is comfortable, the bathroom is good for Asian travelers (jet washer provided). Room is small but compact and good for solo traveler. The smell is nice, the corridor are air conditioned. The air conditioned in the room is great!
Great service and great location
Location of this hotel near to Orchard rd, Metro Station and Singapura Plaza was excellent.
Lovely hotel in great location
I expeirenced the hotel staff to be polite and friendly with exceptional customer focuses. The bed was super comfortable and was well thought of Free wifi in room The room were nicely styled and well maintained Shower was a great "rainhead" As a regular visitor to Singapore I will be staying again
Shopping Tip : The hotel is well located at Dhoby Ghaut MRT which is in the middle of both major shopping districts of Singapore. I did not order food within the hotel and can not rate this
Very new and clean hotel room
Centrally-located, service with a smile, clean and new
complementary wireless internet
the hotel is located near dhoby ghaut mrt station, which makes it very convenient for tourists to travel to major tourist attractions in singapore. the room that we stayed was clean and the complementary wireless internet was very handy.