This is a good hotel in a great location. Dhowby Ghaut station is a few minutes away and links you to 3 of the 4 lines on the MRT. Hotel Innotel is well run and the GM was always available for a quick chat or just a good morning.
We found the staff to be always alert and very helpful which always adds to the comfort ratings meter.
One has to accept that this is a business hotel aimed at the corporate traveller so do not expect too much frills that one would get from a leisure four star property.
I think you must decide what you really need from a hotel when making a choice. Do really need all the frills and comforts or is this the place you use as your base station.
For us the idea of using the hotel as a base suited us well as getting around all day was easy to access other parts of Singapore hassle free yet not spending a huge chunk on accomodation with all the frills but there is no time to use it.
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Guest Reviews
Location, pleasant staff, free wifi, no bath tub
Location is within 300 meters of metro and bus stations. Staff were very pleasant. Always greeted with a smile and attempted to accomadate all our requests. Rooms were clean. Small rooms but typical for Singapore. Bathrobes and slippers provided. WIFI Internet was free. Instant coffee and tea provided in room. Breakfast available - buffet only, small with limited choices (eggs, toast, rice sausage), good coffee. We are coffee and croissant people so we only had breakfast at hotel once. Restaurant was open at night and food smelled good, but there are so many restauarants choices in the city that we did not dine there. New hotel so some cab drivers don't know where it is. Tell them it is right between the Park Mall and Singapore Centre. Also the keycard has the address on the back so you can show it to cab drivers.
Sightseeing/Attractions Tip : Metro and bus stations very close < 5 min
Location- close to mrt, cleanliness- new hotel and everything was clean and attractive, helpful staff- helped with making bookings, locating things on a map, etc...
The people in the room next to us were in and out late into the night and everytime their door closed it made a loud sound in the room.
We really enjoyed this hotel. though the room was not very big it was spacious enough for two people. the room was all done in white and had a very restful quality to it. it was also very quiet except for the slamming of the neighbor's door. the closeness of the hotel to the mrt and many shopping malls was an asset as well.
Clean, easy access, Quiet location yet accessible
Can improve on the Breakfast served
Staff were helpful and friendly. had a good sleep every night without noise from the city. walking distance to taxi stand and mrt dhobby ghaut station. went to promenade, chinatown, ion shopping centre at orchard.
Sightseeing/Attractions Tip : Get a good walking shoe
Verbrachte eine Woche über Jahreswechsel in diesem Hotel. Fast neu, Zimmer groß genug mit Dusche/WC (Dusche abgetrennt), Flatscreen TV, Möglichkeit zum Kaffee und Tee kochen, großes Doppelbett, freie Tageszeitung und freiem Internetzugang (wenn man jedoch keinen eigenen Laptop dabei hat, 1 S$ pro 15min Gebühr?). Personal freundlich und hilfsbereit, wurde mit Familiennamen begrüßt, helfen auch beim Organisieren von Ausflügen/Transport. Zum Frühstücken ist ein Bistro im Hotel vorhanden, kostet aber extra (15 S$). Die Lage war auch gut, zu Fuss in 5 min zur Dhoby Ghaut Interchange Station (MRT), von dort sehr gute Verbindungen zu vielen Zielen in Singapur. Zur Orchard Road waren es zu Fuss auch nur ca. 10min. Das Hotel hinterlies einen guten Eindruck (war auch nicht so bilig).
I found this hotel on a website and it seemed like good value compared to other hotels in the area. I payed around £90 per night. I had just booked one night as I was passing through Singapore on my way to Vietnam. I was very happy with the hotel so I booked to stay there again on my return the following week. The staff are extremely helpful and friendly and the rooms very clean, well furnished and quiet. The bedding is good quality and I did not experience any noise from the street at all. The location is just behind Orchard Rd so very convenient for shopping or transport. I did not have time to arrange the airport shuttle the day I was leaving so the hotel did this for me while I was out. I would recommend this new, stylish hotel for your stay in Singapore.
Nice room, Good service, Excellent location
We discovered this hotel through Agoda. And definitely our expectations were met. It is a real discovery in Orchard. We given an early check-in at around 10am even if our their check-in time was 2pm. We were given free wifi during our stay with free breakfast. For the price, it was definitely worth it. The location was perfect as it is a five minute walk to Dhoby Ghaut Station which will bring you anywhere you want in Singapore.
Restaurant Tip : Lau Pa Sat - The Best Satay in the World!!